Reservations Agent
4.
0 Ivins, UT Ivins, UT Full-time Full-time Estimated:
$25.
1K - $31.
8K a year Estimated:
$25.
1K - $31.
8K a year 7 days ago 7 days ago 7 days ago About Us:
At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company! Location Description:
Red Mountain Resort has everything you need to relax, renew and rediscover your passion for adventure.
As one of the most ideally located resorts in St.
George, Utah, Red Mountain Resort allows for customized adventures to Zion or Bryce Canyon National Parks, while Snow Canyon State Park is only about a quarter of a mile down the road.
Be as active or relaxed, social or private, as you wish at this top choice in Utah resorts.
Overview:
SUMMARY We're looking for a capable, courteous Reservations Agent to answer telephone and email inquiries in a professional manner.
Individuals will employ sales techniques to secure and process reservations for guest accommodations, spa, wellness, outdoor recreation, and golf in a timely manner consistent with our resort's high standards of quality.
Incentive plans will be discussed and agreed upon before hiring.
ESSENTIAL DUTIES AND RESPONSIBILITIES Answer telephone calls, online chat and emails and communicate accurately and professionally.
Endeavors to find ways to personalize the guest stay, notating birthdays, special requests, recommending activities that meet the goals of the guest stay.
Follows a sales blueprint to actively convert callers to a closed sale.
Must be able to provide accurate rate quotes using software system and provide consistent product knowledge and resort policies.
Follows standard operating procedures for communicating details, such as guest dietary needs, transportation, birthdays, anniversaries, special room requests and the like.
Will take advance deposit payments.
Become proficient in software programs necessary for resort and activity bookings.
Perform general office duties as required.
Qualifications:
SKILLS AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions:
High school diploma or general education degree; one to six months related experience and/or training; or equivalent combination of education and experience.
Ability to calculate figures and amounts such as discounts, commissions and percentages, by applying concepts of basic math.
Knowledge of and experience working with various computer software programs (Word, Excel, Outlook).
Ability to communicate effectively, both in written and oral form, with tact and diplomacy.
Ability to work with confidential information.
Ability to solve practical problems and deal with multiple situations with little supervision.
CERTIFICATES, LICENSES, REGISTRATIONS None required.
PHYSICAL DEMANDS and WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand; walk; use hands and fingers; and talk or hear.
Majority of time is spent working in an indoor office environment.
Remote positions may be available.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee must be flexible in working evenings, weekends, and holidays.
The employee must be able to comply with department's uniform requirements.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Ivins, UT Ivins, UT Full-time Full-time Estimated:
$25.
1K - $31.
8K a year Estimated:
$25.
1K - $31.
8K a year 7 days ago 7 days ago 7 days ago About Us:
At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company! Location Description:
Red Mountain Resort has everything you need to relax, renew and rediscover your passion for adventure.
As one of the most ideally located resorts in St.
George, Utah, Red Mountain Resort allows for customized adventures to Zion or Bryce Canyon National Parks, while Snow Canyon State Park is only about a quarter of a mile down the road.
Be as active or relaxed, social or private, as you wish at this top choice in Utah resorts.
Overview:
SUMMARY We're looking for a capable, courteous Reservations Agent to answer telephone and email inquiries in a professional manner.
Individuals will employ sales techniques to secure and process reservations for guest accommodations, spa, wellness, outdoor recreation, and golf in a timely manner consistent with our resort's high standards of quality.
Incentive plans will be discussed and agreed upon before hiring.
ESSENTIAL DUTIES AND RESPONSIBILITIES Answer telephone calls, online chat and emails and communicate accurately and professionally.
Endeavors to find ways to personalize the guest stay, notating birthdays, special requests, recommending activities that meet the goals of the guest stay.
Follows a sales blueprint to actively convert callers to a closed sale.
Must be able to provide accurate rate quotes using software system and provide consistent product knowledge and resort policies.
Follows standard operating procedures for communicating details, such as guest dietary needs, transportation, birthdays, anniversaries, special room requests and the like.
Will take advance deposit payments.
Become proficient in software programs necessary for resort and activity bookings.
Perform general office duties as required.
Qualifications:
SKILLS AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions:
High school diploma or general education degree; one to six months related experience and/or training; or equivalent combination of education and experience.
Ability to calculate figures and amounts such as discounts, commissions and percentages, by applying concepts of basic math.
Knowledge of and experience working with various computer software programs (Word, Excel, Outlook).
Ability to communicate effectively, both in written and oral form, with tact and diplomacy.
Ability to work with confidential information.
Ability to solve practical problems and deal with multiple situations with little supervision.
CERTIFICATES, LICENSES, REGISTRATIONS None required.
PHYSICAL DEMANDS and WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand; walk; use hands and fingers; and talk or hear.
Majority of time is spent working in an indoor office environment.
Remote positions may be available.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee must be flexible in working evenings, weekends, and holidays.
The employee must be able to comply with department's uniform requirements.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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